1. DATA COLLECTION THROUGH THE SITE
When accessing this Site, the following visitor data may be collected: IP addresses, domain servers, type of computer and operating system used to access the site, clickstream data, browser settings, internet service provider information, referring and exit pages and date and time stamps. Web Beacons or Clear.gif image files may also be included in order to analyze advertising effectiveness and visitor’s navigation of the Site.
Traffic Data is collected with the sole purpose of enhancing the visitors and Users experience through the Site.
Cookies are text files retained on computers by browsers containing information in regards to a visitor’s navigation or use of the Site.
2. COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION (PII)
In order for the User to have access to services offered by Whalemarks or through the Site, Whalemarks will require certain personally identifiable information from the User when registering an account and hiring services.
Required Personally Identifiable Information includes: User’s and Proprietor’s (if different) first and last name, nationality, gender, physical street address, country, city, state, region, zip code, phone number and e-mail addresses and mailing information. Whalemarks uses this information for the sole purpose of administering its services for the User/Proprietor, and does not use such information for any other reason.
3. CERTAIN PERSONALLY IDENTIFIABLE INFORMATION (PII) WILL BE MADE PUBLICLY ACCESSIBLE WHEN PROCESSING SERVICES
When processing an application for the registration of an intellectual property right or services related to these (trademark, patents, copyrights, etc.), certain owner information will become public. The different local intellectual property registration authorities (government authorities) will publish the owner information of the different intellectual property rights that are looking to be registered, either through a digital publicly accessible database or physically through paper journals, bulletins or gazettes, or both. Information that will become public are the applicant’s or owner’s full name, nationality and address.
4. USERS ACCESS AND MODIFICATION OF PERSONALLY IDENTIFIABLE INFORMATION (PII)
User will have access to all personally identifiable information (PII) provided through the Site through User’s own personal account with the Site. User may modify or update any information at any time through the User’s account. When User supplies personal information using online forms on the Site, User will always have the option of opting out from receiving marketing and promotional material relating to Whalemarks products and services. However, the ability to opt out from receiving marketing and promotional materials does not alter Whalemarks’s right to contact the User regarding the use of the Site or Services ordered through the Site.
Modification of and personally identifiable information through the Site will not automatically modify the personally identifiable information published by the different local government agencies through which intellectual property rights were applied for or registered.
5. SECURING PERSONALLY IDENTIFIABLE INFORMATION (PII)
Whalemarks makes genuine efforts so that its servers and connections incorporate the latest encryption and security parameters. Physical, electronic, and managerial procedures have been implemented to safeguard and secure the information collected through the Site. All information is transmitted by secure servers (SSL). However, no data transmission is guaranteed to be 100% secure and therefore Whalemarks cannot guarantee the security of information transmitted to or from the Site, or through the use of its Services. Information is provided at User’s own risk. IGERENT DISCLAIMS LIABILITY for the theft, loss or interception of, or unauthorized access or damage to, User’s data or communications by using the Site.
6. RECORDAL OF COMMUNICATIONS
For quality assurance purposes and due to the nature of Services offered through the Site, e-mail and electronic communication between Whalemarks and the User will be archived for future reference between the communicating parties for as long as needed to provide User the Services ordered through the Site or Whalemarks. Telephone conversations between Whalemarks employees and the User or caller may be recorded for training purposes and quality assurance.
7. TESTIMONIALS AND REVIEWS
Whalemarks may collect customer testimonials and reviews through email or online surveys, directly or through third-party costumer review software providers.
Whalemarks may display personal testimonials of satisfied customers (Users) directly or through third-party websites. If the User wishes to update or delete their testimonial, the User can contact Whalemarks at [email protected]. Whalemarks may display customer (User) reviews directly or through third-party websites. If the User provides a review that is displayed and the User wishes to update or delete it, the User can contact Whalemarks at [email protected].
The User accepts that Whalemarks may provide their full name and email address to independent third-party customer review software providers for the sole purpose of collecting and validating testimonials and reviews.
8. DISCLOSING PERSONALLY IDENTIFIABLE INFORMATION (PII)
Whalemarks may disclose personally identifiable information when required by law, and when Whalemarks believes in good faith that such disclosure is necessary to protect a User’s/Proprietor’s rights, when necessary in a fraud investigation, or to respond to a legal request. When such disclosure is done, notification will be sent to the e-mail associated with the User’s account from which personally identifiable information was inputted. However, such notification will not be done if prohibited by competent authorities.
9. PARTICIPATING IN BLOGS AND FORUMS
Whalemarks’s Blog and Forums are publicly accessible without the need of registering an account on the Site. However, in order to leave comments and participate in comment sections, having an account with the Site is necessary. Although Whalemarks strongly supports free speech, it is strictly prohibited to post someone’s personal information, or post links to personal information. Comments that include profanity, hate speech, xenophobic or racist comments are strictly prohibited. Whalemarks reserves the right to delete any comment without cause from its blog or comment section, and to block User accounts if through such an account private information or prohibited comments are posted.
10. SOCIAL MEDIA WIDGETS
Whalemarks may update its Terms to reflect changes to its information practices. All changes will be posted on the Site.
12. VISITORS/USERS CONCERNS IN REGARDS TO PERSONALLY IDENTIFIABLE INFORMATION (PII)
Whalemarks reviews its Terms verifying its compliance with said Terms periodically. If a visitor or User has any concerns, please contact Whalemarks in order for such concerns to be investigated in order to resolve any complaints or disputes arising from these Terms and practices.
EMAIL: [email protected]